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FAQ

How do I list equipment on Dockstr?
The process is simple: 1 - Register, 2 - Go to the "Buy" page and add a new listing, 3 - Wait for item to appear on the marketplace, once approved. Alternatively you can also contact us by email for assistance.
How do I register to the website?
Click on ”Register” in the top menu bar. You will be directed to a form that you have to complete. You will receive a confirmation by email shortly after submitting the registration form. If you do not receive it within 24 hours please inform us by email at contact@dockstr.com and we will assist you. Note that when you are registered on the site you are able act both as a buyer and a seller.
What does that mean that the site is not optimised for my device or my browser?
If you are using a mobile device or an older browser such as Internet Explorer 8 your experience on our site may not be optimal. You may consider upgrading your browser to a more recent version or use a different computer/device to access our site.
How do I contact Dockstr?
You can email us at contact@dockstr.com and we will respond rapidly.
What is the privacy policy of Dockstr?
Dockstr complies with the principles of the European Data Protection Directive when dealing with all data received from visitors to the site. We only hold the data necessary to offer services provided on our website. We never sell, rent or exchange mailing lists.
What are the requirements to be approved as a user of the site?
We accept only users working for companies active within the marine, offshore and energy industry. If you register with your professional email address the approval process can be immediate if we know your firm. If you have signed with an email address such as Gmail or work for a company which we do not recognise, we will make contact with you and perform a KYC before approving you on the site.
How do I login?
Using the username and password that has been issued to you, login via “Login” on the top menu bar.
Can I use Dockstr as a broker?
Brokers, agents and consultants are encouraged to use our site to list and find equipment on behalf of their customers. For this, they will need to satisfy our KYC requirements and prove that they are acting on behalf of their customers if they want to advertise equipment,
What are the fees to use Dockstr as a Seller?
It is free to to list your items on our site and use the services of our marketplace. If you need support in your disposal process, do contact us so we can discuss how we can best assist you.
What are the fees to use Dockstr as a Buyer?
It is free to browse the market and to contact sellers when you are interested in one item. If you cannot find what you are after on our site, do contact us and let us know what you are searching, we will do our upmost to assist you.